Administrative Assistant (Bilingual)

With more than 225 branch offices across North America, Associa is building the future of community for nearly five million residents worldwide. Our 11,000+ team members lead the industry with unrivaled education, expertise, and trailblazing innovation. For more than 43 years, Associa has brought positive impact and meaningful value to communities. To learn more, visit www.associaonline.com.

Job Description

The Administrative Assistant (Bilingual) will provide administrative support to community homeowners, residents, members of the Board of Directors, Committee members and fellow association co-workers. Fluency in English and Spanish is required.

Daily responsibilities:

• Monitor front office.
• Meet and greet homeowners, visitors, vendors and contractors.
• Research and respond to inquires via in-person, over the phone or by email.
• Create, mail and email correspondence to homeowners, board of directors and committee members.
• Data enter homeowner information in the database and update as needed.
• Organize and file documents.
• Walk and inspect the property to ensure HOA rules, regulations, and guidelines are met.
• Send out HOA Code violation letters to homeowners.
• Follow up with homeowners to ensure the HOA Code violation was corrected.
• Assist homeowners and BOS with architectural review process, forms and paperwork.
  
  

Requirements

• 2+ years of experience as an administrative assistant in an office setting.
• Administrative experience from the HOA, leasing, apartment, hotel, hospitality industries are desired.
• Fluent in English and Spanish are required.
• Excellent communication skills, written and spoken, are required.
• Friendly, outgoing, and team oriented.
• Customer service driven, career minded, and self-managed.
• Proactive in work habits, takes ownership and initiative of responsibilities.
  
  

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.