Administrative Assistant / Benefits (PTX2023-4938)

RealManage is a national Inc. 5000 firm with clients and operations in 24 states from California to Florida and from Texas to Illinois that delivers services to homeowners’ associations (HOAs), condominium associations, cooperatives, luxury high-rises, municipal utility districts, and master-planned communities. RealManage also serves nationally recognized developer/builder clients.

As one of the largest (#3 out of 5,000+ firms) and fastest-growing companies in the community management industry, RealManage offers exceptional solutions provided at competitive prices with the best people, best practices, and best technology of cloud-based and mobile apps. The RealManage mission is to provide comprehensive and innovative solutions; exceed the expectations of our customers; provide visibility and transparency in all that we do for our clients who place their trust in us; measure our performance and improve at the fastest rate possible; create a work environment that encourages professionalism, growth, and diversity; and grow a financially strong organization which will enable us to provide industry leading innovations apart from our competition.

RealManage is a values-based company with the following values as our guiding principles

• Integrity we always do the right thing.
• Respect for our customers, employees and company; mutual respect is the cornerstone for every RealManage relationship.
• Selflessness more than teamwork; we are part of something special and much larger than any of us.
• Personal Relationships we are a professional services company; people do business with people they like.
• Always Improving never satisfied, always learning and always growing; one is either getting worse or getting better...never staying the same. At RealManage, we are always getting better.

Benefits Administrator Responsibilities

• Maintain and update employee medical records
• Assist and process daily benefits inquiries, including 401K by phone and email
• Help coordinate Open Enrollment by supporting the HR team with open tasks and follow-up items
• Provide outstanding customer service for escalated employee benefit inquiries related to OE
• Assist with Worker's Comp, FMLA, STD, LTD, and all other leaves as assigned
• Assist with maintaining the HRIS database pertaining to leave and benefits
• Perform other tasks and projects assigned by the supervisor

Benefits Administrator Requirements

• Associates degree preferred
• 1 year of experience as a benefits administrator or in a similar role.
• Working knowledge of relevant policies and regulations.
• Strong MS Excel skills is a must
• Strong communication and interpersonal skills.
• Strong analytical capabilities.
• Attention to detail is a must
• Able to be resourceful and have a problem-solving aptitude
• Maintains the integrity and confidentiality of HR files and records

Pay and Benefits

$19.00 to $22.50, depending on education and experience.

Benefits include

• Medical Insurance
• Dental Insurance
• Vision Insurance
• Life and Disability Insurance
• HSA (Required High Deductible Medical Plan to be eligible)
• FSA
• Education Reimbursement
• 401K matching
• Employee Assistance Program (EAP)
• 9 paid Holidays