Admin Office Supervisor

With more than 225 branch offices across North America, Associa is building the future of community for nearly five million residents worldwide. Our 11,000+ team members lead the industry with unrivaled education, expertise, and trailblazing innovation. For more than 43 years, Associa has brought positive impact and meaningful value to communities. To learn more, visit www.associaonline.com.

Job Description

Do you want to help people make their house a home? Do you thrive on providing great customer service while making a difference? We want to hire an Administrative Assistant who shares our vision, values and commitment to superior customer service.

This role will assist Community Managers with administrative duties related to managing a community association and perform general administrative office tasks, occasionally attend board and committee meetings, respond and track written correspondence, emails and phone calls, process community mailings, data entry, and general clerical duties related to the community.

If you're a determined self-starter with a passion for finding solutions and you want to join a dynamic, talented and successful team, join the Community Solutions and Sales team in Draper, UT as an Administrative Assistant. We're six-year-in-a-row recipients of the prestigious Great Place to Work® certification, which recognizes companies with high-trust, high-performance workplaces.

Want to learn more? Apply now!

Job Duties:

• The Administrative Assistant will coordinate the set-up and materials for Annual Meetings using detailed checklists.
• Prepare and distribute correspondence, newsletters, meeting minutes, postcards, meeting notices, and Board Member materials.
• Proofread for accuracy, grammar, spelling and punctuation in preparation for printing.
• Data entry for compliance and architectural letters, coordinate their distribution and tracking.
• Answer calls from homeowners, provide information, answer questions, and resolve problems.
• Timely response to customer inquiries via telephone, mail, fax and e-mail.
• Submit work orders to vendors and follow-up on problem resolution.
• Work directly with board and committee members as delegated in a timely and professional manner.

Requirements

• Professional communication skills (phone, interpersonal, written, verbal, etc.)
• Professional customer service skills
• Attention to detail
• Knowledge of Microsoft Office products (Word, Excel, Outlook, etc.) at a proficient level
• Knowledge of general office equipment (copier, fax, phone systems, etc.)
• Confidentiality and discretion in the performance of all duties and responsibilities
• Self-motivated, proactive, detail oriented and a team player
• Valid driver's license

Education & Experience

• High School Diploma or equivalent is required
• Associates Degree is preferred
• 1-3 years of general office experience is required
• 1-3 years of customer service experience is required

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.