Accounts Receivable Supervisor

With more than 225 branch offices across North America, Associa is building the future of community for nearly five million residents worldwide. Our 11,000+ team members lead the industry with unrivaled education, expertise, and trailblazing innovation. For more than 43 years, Associa has brought positive impact and meaningful value to communities. To learn more, visit www.associaonline.com.

Job Description

The Accounts Receivable Supervisor is responsible for training and supervising Accounts Receivable employees and assisting in all aspects of Association accounting processes. This is an accounting support position in a fast paced centralized accounting services environment providing financial services to community associations throughout North America. Candidates for this position must meet Associa’s credit requirements.

Requirements

Duties include but are not limited to:

• Supervise a group of Accounts Receivable (A/R) staff based on branch region
• Manage association processing calendar/schedule for region
• Make daily assignments
• Track daily metrics
• Assessment of staff to determine areas of opportunity and use of specialized skills
• Confirm timeliness of processing by accounts receivable clerks
• Coordinating with branch Financial Accounting Support Person (FASP) for assigned region
• Manage employee access changes
• Manage backfill/backup and work loads (including fluctuations)
• Assign branches portfolios to A/R staff based on experience, skill level and abilities
• Work directly with Billing Manager, Staff Accountant Supervisors, and other leaders in the Organization as needed
• Maintain cash reports for tracking key performance indicators (KPI) and staff allocation
• Develop and train staff to meet department requirements
• Responsible for supervision and performance of staff in Banking including performance reviews, disciplinary action and hiring
• Other duties as assigned.

Knowledge and Skills:

• Knowledge of working with banks and multiple entities.
• Knowledge of accounting principles, practices, and procedures (US GAAP).
• Knowledge of Microsoft Office products (Word, Excel, Outlook, etc.) at a proficient level.
• Knowledge of conflict resolution techniques at a proficient level.
• Professional communication skills (phone, interpersonal, written, verbal, etc.).
• Professional customer service skills.
• Self-motivated, proactive, detail oriented and a team player.
• Time management and time critical prioritization skills.

Education and Experience:

• Associates Degree Required
• Bachelors Degree Preferred
• 5 – 7 years of directly related or closely related experience
• 3 – 5 years of Management and/or Supervisory experience

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.