Accounts Receivable Resale Specialist (MAZ2023-4952)

How would you like to work for a technology-based HOA management company that is growing rapidly, offers opportunities to advance your career, and has a company culture that truly supports its team members? We are a company that understands and appreciates your professionalism and hard work. We are a company that provides support with a Manager Success Group, continuous training, administrative support, etc. to all team members. RealManage / Brown is committed to do everything possible to ensure your long-term career success. With RealManage, you are not just an employee, you are family.

 

Company Overview

 

RealManage / Brown is a national Inc. 5000 firm with clients and operations in 24 states from California to Florida and from Texas to Illinois that delivers services to homeowners’ associations (HOAs), condominium associations, cooperatives, luxury high-rises, municipal utility districts, and master-planned communities. RealManage also serves nationally recognized developer/builder clients.

 

As one of the largest (#3 out of 5,000+ firms) and fastest-growing companies in the community management industry, RealManage / Brown offers exceptional solutions provided at competitive prices with the best people, best practices, and best technology of cloud-based and mobile apps. The RealManage mission is to provide comprehensive and innovative solutions; exceed the expectations of our customers; provide visibility and transparency in all that we do for our clients who place their trust in us; measure our performance and improve at the fastest rate possible; create a work environment that encourages professionalism, growth, and diversity; and grow a financially strong organization which will enable us to provide industry leading innovations apart from our competition.

 

RealManage / Brown is a values-based company with the following values as our guiding principles

 

• Integrity we always do the right thing.
• Respect for our customers, employees and company; mutual respect is the cornerstone for every RealManage / Brown relationship.
• Selflessness more than teamwork; we are part of something special and much larger than any of us.
• Personal Relationships we are a professional services company; people do business with people they like.
• Always Improving never satisfied, always learning and always growing; one is either getting worse or getting better...never staying the same. At RealManage, we are always getting better.

 

This position is responsible for assisting buyers, sellers, and their agents when property is sold to a new owner in a Homeowners Association (HOA) we manage.

 

The objective of this function is to protect the rights of the HOA while fulfilling the statutory obligations related to HOA's Disclosure.

 

ESSENTIAL DUTIES AND RESPONSIBILITIES

 

• Process Demand Statements within deadlines required by Arizona State Statutes.
• Comply with disclosure deadlines required by Arizona State Statutes.
• Provide proper documentation required by Arizona Revised Statutes.
• Ensure accuracy when disclosing ownership of property, amounts owed and outstanding violations that need to be remedied.
• Professionally communicate with others when collecting required documentation.
• Prepare statement documenting funds necessary to close.
• Provide timely response to title agencies, realtors, homeowners, buyers and others.
• Review closing documents and verify all funds were properly collected.
• Create new owner account in accounting system and send welcome packet.
• Process funds paid at closing from title agency into HOA operating and reserve accounts.
• Prepare documentation for scanning into electronic format.
• Attend continued training courses regarding new legislation.
• Update disclosure information annually with community managers and vendor.
• Process/Research Trustee’s Sales.
• Research Bankruptcy issues.
• Obtain proper documentation from homeowners for name changes.
• Plus other work related tasks as needed

 

COMPETENCIES To perform the job successfully, an individual should demonstrate the following competencies

 

• Attention to detail and looks for ways to improve and promote quality.
• Identifies and resolves problems in a timely manner.
• Speaks clearly and persuasively in positive or negative situations.
• Writes clearly and informatively with proper spelling and grammar.
• Communicates changes effectively, monitors transition and evaluates results.
• Exhibits confidence in self and others, accepts feedback and recognizes others contributions.
• Understands business implications of decisions
• Follows policies and procedures and completes tasks correctly and on time.
• Exhibits sound judgment, provides support and explains reasoning for decisions.
• Uses time efficiently, sets goals and objectives and develops realistic action plans.
• Treats others with respect and consideration regardless of their status or position.
• Completes work in timely manner and strives to increase productivity.
• Uses equipment and materials properly and makes workplace safety a priority.
• Able to deal with frequent change, delays, or unexpected events.
• Is consistently at work on time. Ensures work responsibilities are covered when absent.
• Willingness to help others, seeks opportunities for self-development activities, and increased responsibility.

 

QUALIFICATIONS

 

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

 

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

 

Education And/Or Experience

 

High School diploma and one year related experience and/or training; or equivalent combination of education and experience.

 

LANGUAGE SKILLS

 

Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence.

 

MATHEMATICAL SKILLS

 

Ability to do addition, subtraction, multiplication, and division. Calculate figures and amounts such as discounts, interest, and percentages.

 

REASONING ABILITY

 

Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.

 

Able to deal with problems involving several concrete variables in standardized situations.

 

COMPUTER SKILLS

 

To perform this job successfully, an individual should have knowledge of Management systems; Database software; Internet software; Spreadsheet software and Word Processing software.

 

Pay and Benefits

 

$16.00 to $18.00 depending on education and experience.

 

Benefits include

 

• Medical Insurance
• Dental Insurance
• Vision Insurance
• Life and Disability Insurance
• HSA (Required High Deductible Medical Plan to be eligible)
• FSA
• Education Reimbursement
• 401K matching
• Employee Assistance Program (EAP)
• 9 paid Holidays