Accounts Receivable Manager

Primarily in charge of supervising & developing a staff of 6-7. Analyzing quality & quantity of staff assignments along with identifying problem areas and providing solutions. Development and implementation of new procedures to improve daily work flow processes is key. Manager must have experience working with check scanner software, lockbox systems, coupon ordering systems, ACH payments, credit card payments, & web portal payments.

As a team member of KW PROPERTY MANAGEMENT & CONSULTING, you are expected to understand and support the mission statement of the company and practice our GREAT values every day. These values include but are not limited to greeting and smiling; showing respect with name recognition and eye contact; accepting the empowerment to exceed everyone's expectations and showing enthusiasm for your position and duties; being accountable to show a positive attitude and accountable for your actions; and be trustworthy in your duties and transparent in everything you do. These are our GREAT values and part of your work practices and expected as part of your daily activities while working at KW Property Management and Consulting.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Assisting residents, property managers, district managers, senior accountants with questions related to accounts receivable.
• Researching resident accounts & providing explanation of balance due in a timely manner.
• Updating resident information from required documentation.
• Ordering coupons from third party vendors.
• Creating work orders for property managers to address.
• Perform move-in/move-out process in Jenark Property Management Software. Must understand HUD’s & Real Estate transactions along with Estoppels and Questionnaires.
• Processing resident payments for assigned properties via several Lockbox Systems, Check Scanners, ACH Payments, & Web Portal Payments.
• Processing & sending manual check payments to different banks.
• Coping, filing, scanning documentation as required.
• On a monthly basis, process late fees, finance charges, past due notices and send delinquent accounts to collections attorney as instructed by property manager.
• Adhere to processes established for write-off and submission of outstanding receivables to third party collection agency as required.
• Process adjustments relating to late fees & finance charges to resident accounts.
• Process Foreclosure & Bankruptcy adjustments to resident accounts.
• Other duties as assigned

This position supervises the employees within the Accounts Receivable department. This role will be responsible for interviewing and selection of the team within the department.

This job operates in a professional office environment. This role routinely uses standard office equipment.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

While performing the duties of this job, the employee is regularly required to talk and hear. The employee frequently is required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms. The employee will be required lift objects up to 25 lbs.

This is a full-time, exempt, position. Days and hours of work are Monday through Friday, 8:30 a.m. to 5:30 p.m. This schedule may change to accommodate the business needs of the company

Some travel will be require to attend company sponsored meetings and trainings.

Qualifications:

• Bachelors of Accounting or Business Administration
• 3-5+ years experience in management capacity of an Accounts Receivable department.
• Exceptional knowledge of HUDS, Estoppels and Questionnaires.
• Excellent PC skills & knowledge of MS Office. Mainly Excel, Word, & Outlook.
• Proven ability and desire to work in number intensive environment with a high degree of accuracy.
• Must be detail oriented and able to multi task in a fast pace environment.
• Strong organizational, analytical, and research skills are a must.
• Possess excellent interpersonal, communication, & customer service skills. Outstanding verbal & writing skills are a must.
• Experience using Jenark Property Management Software.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Receipt and Acknowledgement

The above statements are intended to describe the general nature and level of work being performed. It is not intended to be an exhaustive list of all responsibilities, duties or skills necessary for this position. Specific responsibilities, duties and/or skills may change at any time. Receipt of the position description does not imply or create a promise of employment, nor an employment contract of any kind. I hereby acknowledge that I have read and understand this document

This job description has been approved by all levels of management: