Accounts Receivable Manager

With more than 225 branch offices across North America, Associa is building the future of community for nearly five million residents worldwide. Our 11,000+ team members lead the industry with unrivaled education, expertise, and trailblazing innovation. For more than 43 years, Associa has brought positive impact and meaningful value to communities. To learn more, visit www.associaonline.com.

Job Description

The Accounts Receivable Manager manages the daily operations of the Accounts Receivable team to include overseeing and leading the posting of all customer invoices, application of incoming ACH/check payments, serving as a client-facing accounting liaison to support the Community Managers, and all AR collection efforts.

PRINCIPAL ROLES AND RESPONSIBILITIES include the following:

• Oversee the daily assignments of the Accounts Receivable team including invoice posting, customer service responses, and payment applications.
• Review and approve all Accounts Receivable staff timesheets and time-off requests.
• Responsible for supporting the AR team in the timely closing of the AR subledgers during the month end close process.
• Responsible for providing training and onboarding to Accounts Receivable analysts.
• Responsible for resolving any escalated matters for internal clients across 90+ operating companies and for all related customers.
• Responsible for evaluating performance of Accounts Receivable team including compiling weekly performance stats and reviewing with the AR team.
• Responsible for reviewing weekly AR Aging report and coordinating with the AR team and Operations leadership to resolve outstanding balances.
• Provides technical and financial advice and knowledge to others to include property managers and board members.
• Works with supporting departments (A/P, Data, Tax, and Investment teams) on issue resolution using sound business acumen.
• Provide and analyze forecasts and budgets.
• Other duties as assigned.

Requirements

REQUIREMENTS:

• 5+ years of Accounts Receivable experience.
• 3-5 years of Managerial experience.
• Experience with a major ERP system (Dynamics, Oracle, SAP, etc.).
• Must have knowledge and proficiency of Finance, Accounting, Budgeting, and Cost Control Principles including Generally Accepted Accounting Principles.
• Knowledge of Microsoft Office products (Word, Excel, Outlook, etc.) at a proficient level.
• Ability to analyze financial data.
• Must be very detail oriented, possess excellent follow through, and can multi-task.
• Excellent communications and interpersonal skills.
• Strong problem-solving skills with acute attention to detail and ability to meet tight deadlines and goals
• Ability to professionally communicate both internally and externally with individuals at all levels of an organization, including senior leadership.
• Exceptional time management skills
• Understanding of, or experience in, the Community Association Management Industry preferred

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.