Accounts Receivable Coordinator

FirstService Residential is seeking an Accounts Receivable Coordinator to join our client accounting team! Job responsibilities include, but are not limited to, the following:

• Process a variety of tenant charges, credits and payments for a portfolio of 40+ residential buildings.
• Work together with properties’ financial analysts, accounts payable and client payroll departments to ensure cash management of properties is accurate and properly reported.
• Review and monitor all account receivables for the assigned portfolio of properties.
• Post all ClickPay lockbox payments and checks received from tenant’s account into the appropriate accounting software.
• Post checks, receipts, and other income received from residents.
• Process all building security deposits and monthly late fees.
• Work closing with residential closing department to obtain necessary documents regarding change of unit ownership.
• Process and enter change of unit ownership via Yardi and FSRConnect.
• Process and upload resident charges and credits into accounting system.
• Assist property management with all tenant inquiries regarding tenant accounts and rent statements.
• Respond to emails and phone inquiries in regards to all tenant and maintenance/credit questions, issues, and concerns.
• Complete special projects for both clients and managers as assigned by the accounts receivable manager.

Knowledge, Skills & Proficiencies

• Bachelor’s degree required. Preferably accounting or finance.
• Two (2) + years of relevant accounts receivable experience, preferably in the residential management sector preferred.
• Advanced knowledge of Microsoft Excel preferred.
• Excellent customer service skills and ability to multi-task in a fast-paced environment.
• Experience with a high work load volume while also knowing when to ask for help and ask questions when the information is unfamiliar.
• ClickPay experience preferred.
• Windows knowledge a plus.
• Yardi Voyager experience is a plus.
• Strong organizational and communication skills is a must.
• A high level of energy and a strong bias to service excellence and getting things done with a sense of urgency.
• Possesses personal and professional integrity.
• Ability to work well in a team environment as well as independently.
• Diligent and self-motivated.
• Strong analytical skills.
• A self-starter who leads by example and who is respected by all levels of employees.