Accounts Receivable Coordinator

FirstService Residential is look for an Accounts Receivabe Coordinator to join our Manhattan-based team! Job responsibilities include but are not limited to:

• Process a variety of resident charges, credits and payments for a portfolio of 50-60 residential buildings, including commercial units.
• Review and monitor all account receivables for the assigned portfolio of properties.
• Review and Post ClickPay lockbox batches, physical checks and any other income received for the assigned portfolio of properties into the appropriate accounting software.
• Deposit physical checks and any other income received for the assigned portfolio of properties into the appropriate properties’ bank account(s).
• Work together with properties’ financial analysts, accounts payable and client payroll departments to ensure cash management of properties is accurate and properly reported.
• Work closely with the application and closing department to obtain necessary documents regarding change of unit ownership.
• Process all building security deposits and manage resident escrow sub accounts.
• Ensure billing deadline is met timely.
• Work closely with property managers in posting monthly late fees.
• Assist the management team with all resident inquiries regarding charges, credits and payments.
• Respond to email inquiries in regards to all resident questions, issues, and concerns.
• Complete special projects as assigned by the Accounts Receivable Manager.

Knowledge, Skills and Proficiencies:

• Bachelor’s degree required. Preferably accounting or finance.
• 1-2 years of relevant accounts receivable experience preferred.
• Advanced knowledge of Microsoft Excel preferred.
• Excellent customer service skills and ability to multi-task in a fast-paced environment.
• Experience with a high work load volume while also knowing when to ask for help and ask questions when the information is unfamiliar.
• CamAcct and/or MDS experience preferred.
• Windows knowledge a plus.
• Strong organizational and communication skills is a must.
• A high level of energy and a strong bias to service excellence and getting things done with a sense of urgency.
• Possesses personal and professional integrity.
• Ability to work well in a team environment as well as independently.
• Diligent and self-motivated.
• Strong analytical skills.
• A self-starter who leads by example and who is respected by all levels of employees.