Accounts Receivable Associate

Job Description

Description:

Are you a detail-oriented professional with a passion for numbers and organization? Do you thrive in a dynamic environment where accuracy and efficiency are key? If so, we invite you to join our team as an Accounts Receivable Associate! In this role, you'll play a crucial part in managing our financial operations, ensuring smooth and timely processing of receivables, and maintaining strong relationships with our clients.

Primary Responsibilities:

Payment Processing & Owner Adjustments:

• Daily processing of payments from the bank-operated mailing address.
• Download payment reports and files from the bank web portal.
• Upload files to management software.
• Process returns such as bounced checks and stop payments.
• Handle decision exceptions and all miscellaneous checks daily.
• Complete final notices processing and fees.
• Make owner adjustments as necessary, including waiving late fees and adding/removing owner charges.
  
  

Closings:

• Process closings in HOA document service company on a daily to weekly basis.
• Receive and review closing documents for accuracy.
• Process the resale and split the ledger for the buyer and seller.
• Deposit any payments owed to the Community Association.
• Order the coupon book and/or pay statements for the buyer.
• Save all documents and upload them to the CPM Cloud
  
  

Collections & Late Fees:

• Post association late fees monthly, or as dictated by the Governing Documents.
• Order billing statements as needed.
• Process monthly collections for delinquent accounts.
• Coordinate with Attorneys and Community Managers on all collection matters.
  
  

Customer Service:

• Answer correspondence regarding payments from homeowners and fellow associates and employees.
  
  

Requirements:

• Must be able to perform diversified but semi-repetitive operations following standardized methods and procedures under changing conditions.
• Take initiative to act without need for prompting. Recognize and address problems quickly and decisively.
• Must be able to use MS Office & 365, 2019 or later, particularly Excel and Word. Must be able to adapt to management software being utilized by CPM.
• Knowledge of business correspondence including rules of grammar, sentence structure, punctuation, and spelling.
• Advanced interpersonal skills necessary to effectively interface with all levels of personnel and work in a team environment.