Description
Essential Functions
An individual must be able to successfully perform the essential functions of this position with or without a reasonable accommodation.
- Proficient with Google Suite applications including Gmail, Docs and Sheets
- Communicate effectively in person or by using telecommunications with our clients and fellow co-workers and generally enjoy working with a diverse clientele
- Strong interpersonal, written and verbal communication skills required
- Ability to multitask and work autonomously within established procedures and practices with limited supervision, set priorities, meet deadlines, work under pressure and adjust to change.
- Strong decision-making, organizational and problem-solving skills
- Ensure payments are posted to the correct accounts and deposited into correct accounts.
- Setup automatic draft payments and address Client concerns via email and/or phone.
- Monitor inbox within a 48-hour turnaround time.
- Process billing, late fees, interest, exceptions, returns, statements
- Monitor all payments within a 48-hour turnaround time.
Requirements
Education and Training:
- High School Diploma
- 3-5 years related experience; or equivalent combination of education and experience
Adaptability
- Adapts to changing work demands.
- Stays focused on own work when faced with challenges and/or difficulties.
- Stays open to and learns from feedback.
Physical Activities
The following physical activities are necessary to perform one or more of the essential functions of this position.
- Moves, lifts, carries supplies weighing less than 20 pounds without assistance.
- Creates documents, reports, etc. using a writing instrument or computer.
- Ability to enter and locate information on a computer.
- Visually verifies and/or reads information.
- Sits for an extended period of time.
- Must be physically present in the office as the needs of the business dictates.