Accounts Receivable Administrator

Do you thrive on providing a great customer service experience? Are looking for a place where you can make a positive difference?

We’re CCMC, a community management company specializing in master-planned communities. Our vision of inspiring a resident-centric focus is brought to life by our core values: Integrity, Respect, Service and Community.

Our Accounts Receivables Administrator helps our communities run smoothly and contributes to our residents’ satisfaction.

What You’ll Accomplish

• Primary contact for all reserve transfer deposits
• Primary contact for all urgent deposit
• Primary contact for any residential payment received in corporate office
• Primary contact for processing bank exceptions
• Primary contact for processing bank return items (pulled from Document Center)
• Primary contact for manual statement/coupon generation
• Returned Item (NSF) letter generation file distributed to printing vendor
• Interim- letter generation of web portal and billing verification notices
• Contributing team member to responses within ‘AR Associate’ inbox
• Communicate and collaborate with team members to work through return mail processing
• Other projects/tasks as outlined by department leader

Daily Workflow of AR Administrator

• Receive, prioritize and process payments in the following orders
• Reserve deposit payments (internal checks generated by Accounting department for fund transfer)
• Urgent deposit requests submitted in person
• Homeowner payments
• Legal and/or builder payments (after processed and coded by corresponding Collection/Billing team member)
• Communicate and collaborate with team members regarding Daily review of bank exceptions to provide responses within 48 hours
• Communicate and collaborate with team members regarding Daily review of bank return items (pulled from Document Center) to process within 48 hours
• Contribute to daily review and response of correspondence received into the ‘AR Associate’ email inbox to provide response within 48 hours
• Run letter generation of Return Items (NSF) to distribute to printing vendor???????
• Interim- letter generation of web portal and billing verification notices

What We’re Looking For

• Minimum of one year of accounts receivable experience or clerical experience
• HOA industry experience, highly preferred
• Experience working in a fast-paced environment
• Effective multi-tasking skills
• Excel/Microsoft Office Suite experience
• Excellent communication skills both written and verbal
• Ability to work independently and problem-solve with minimal help
• Strong organizational and prioritizing skills
• Must pass a pre-employment drug screen and background check
  
  

What We Offer

• Comprehensive benefits package including medical, dental, vision, and life insurance
• Wellness program
• Flexible Spending Accounts
• Company-matching 401k contributions
• Paid vacation, holiday, and volunteer time
• Company-paid Short-term Disability
• Optional Long-term Disability
• Employee assistance program
• Optional Pet Insurance
• Professional education assistance
• Perhaps most importantly, a service-oriented team who is dedicated to your success!
  
  

About Our Team

Our team members are the strength behind CCMC. If you thrive working in a fast-paced environment, enjoy portfolio work, are driven to succeed and enjoy building strong client relationships, this role could be just right for you.