Accounting Assistant

With more than 225 branch offices across North America, Associa is building the future of community for nearly five million residents worldwide. Our 11,000+ team members lead the industry with unrivaled education, expertise, and trailblazing innovation. For more than 43 years, Associa has brought positive impact and meaningful value to communities. To learn more, visit www.associaonline.com.

Job Description

Responsibilities for the position include support answering a multi-line phone system in addition to greeting walk in customers. Duties include assisting members with service issues and general questions or concerns as appropriate. Use of a computer is necessary in this role. Quick and responsive techniques are crucial with the ability to multi task and prioritize tasks.

Requirements

Duties include but aren't limited to:

• Welcome and complete initial contact with walk-in customers.
• Answer multi-line phone system, screen and direct calls and assist homeowners, Board members and vendors; take and relay messages and place work orders with appropriate detail.
• Provide information to callers while being highly customer service focused.
• Alert Office Manager of low supplies and assists in supply stocking and distribution.
• General administrative and clerical support such as maintenance of all filing systems, both electronic and paper.
• Data entry for maintenance of association databases.
• Write receipts and track all payments from homeowners made at front reception.
• Assists in copying, assembling and mailing HOA notices and other in-house mailings. Assist in preparation of materials for Annual Meeting; i.e. copying, labeling, and stuffing envelopes. May be requested to attend Annual Meeting.
• Updates homeowner and association information in C3, Jonas and shared files.
• Vendor set up and maintenance in Associa systems.
• Kennel Club set up for new members, annual maintenance and annual billing.
• Process all invoices for each entity in Strongroom payment software.
• Paperless filing system. Anything that pertains to filing must do so electronically.
• Utility spreadsheet maintenance for association.
• Quarterly capture billing of postage, conference calls and printing fees for association.
• Process assessment payments and miscellaneous income payments weekly.
• Account research on misapplied payments and other miscellaneous accounts receivable matters.
• Review outstanding receivables and work with AGM on communication with owner regarding account status.
• Bank account maintenance for all associations/entities, including check re-issuance, stop payments, etc.
• Sort documents and post debits/credits to proper account.
• Verify amounts and codes and various forms for accuracy.
• Balance entries and make necessary corrections.
• Maintain and make necessary adjustments to records and/or logs such as journals, payroll/time reports, or property records.
• The preceding functions have been provided as examples of the types of work preformed by employees assigned to this job classification. Management reserves the right to add, modify, change or rescind the work of different assignment positions.
• Other duties as assigned.
• Wage Range: $21.00 - $24.00 an hour depending on experience.
• Accounting & Excel knowledge test will be required as part of the interview process.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.

13861